Comprehensive eCommerce Support Services
Need specialist help to implement a new feature or customizing a theme or solutions for other issues? Maybe you need answers to technical questions about an item’s features. Our support team is ready to help improve your online store and can quickly identify and fix any issue.
We are dedicated to providing comprehensive ecommerce support services that make your eCommerce website stand out and achieve a higher return-on-investment. Our support for your eCommerce site covers a range of tasks including:
eCommerce Website Training
PrimeView’s e-commerce website support includes hands-on and online training for your new system. We will guide you in product management as well as the administrative tools within your e-commerce website.
- Regular business hours for support (M-F. 8-5pm MST)
- Requests after 5 pm will be attended/responded to the next business day
- Closed on federal holidays*
- Turnaround time for requests – 2-3 days
- Urgent Requests (business breaking) Within 24* hours